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deleting or merging accounts

 Started by Christopher Krolak on Dec 10, 2020 at 3:22 PM

       
 Christopher Krolak
Online
Age: 49
107 Posts
Posted Dec 10, 2020 at 3:22 PM

is there a way for the manager to delete or merge accounts?

I got a request today for a husband who wants to take over his wife's account, he already had an OPS account with his username and password, so I was unable to replace her credentials with his credentials.  It looks like the system is limited to one account per email address?

 Fred Williams
Online
The Commish
Age: 59
765 Posts
Posted Dec 12, 2020 at 3:01 PM
Quote Christopher Krolak wrote:
View Original Post

is there a way for the manager to delete or merge accounts?

I got a request today for a husband who wants to take over his wife's account, he already had an OPS account with his username and password, so I was unable to replace her credentials with his credentials.  It looks like the system is limited to one account per email address?

Hi Christopher,

There isn't a way to merge accounts, so the best option would be to disable the one that isn't wanted. The system does limit things to one account per email, in fact emails can now also be used as the username. 

Fred

 



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

 Christopher Krolak
Online
Age: 49
107 Posts
Posted Dec 15, 2020 at 6:26 AM

Fred, where would I find the option to "disable" an account?

Under "VIEW/CHANGE PLAYER STATUS" I see options to suspend, remove, inactive a player, would it be one of those options?

 Fred Williams
Online
The Commish
Age: 59
765 Posts
Posted Dec 15, 2020 at 7:32 AM
Quote Christopher Krolak wrote:
View Original Post

Fred, where would I find the option to "disable" an account?

Under "VIEW/CHANGE PLAYER STATUS" I see options to suspend, remove, inactive a player, would it be one of those options?

I would choose remove if you don't want them to show up at all in past or present standings and hall of fame/lame pages, or suspend if you still want them to appear in the standings and other pages. See this page for status details. 

Fred



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"