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sending emails from site

 Started by MMM on Sep 06, 2015 at 6:04 PM

       
 MMM
Online
MMM
Age: 68
5 Posts
Posted Sep 06, 2015 at 6:04 PM
Why do I get a message of SEND FAILED when I try sending a group email from the site?  It works fine when sending to one email. 
 Fred Williams
Online
The Commish
Age: 62
850 Posts
Posted Sep 06, 2015 at 8:05 PM
Quote MMM wrote:
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Why do I get a message of SEND FAILED when I try sending a group email from the site?  It works fine when sending to one email. 

The log error message says "A recipient must be specified." Can you tell me exactly what you are trying, for example which radio button did you chose for your send?



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

 MMM
Online
MMM
Age: 68
5 Posts
Posted Sep 07, 2015 at 10:58 AM
OK  Under League Control I click on Email League, I select Pending Invites, I filled out a message then select Send Emails.  It comes back to me.  
 Fred Williams
Online
The Commish
Age: 62
850 Posts
Posted Sep 07, 2015 at 11:06 AM
Quote MMM wrote:
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OK  Under League Control I click on Email League, I select Pending Invites, I filled out a message then select Send Emails.  It comes back to me.  

 At the time you tried to send you had no one with a pending invite, they were all active according to the logs. You can check player status on the Edit Player Status page in your control panel.

Edit: FYI I did improve the error message so that it is more obvious next time this happens. 

Fred



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

 MMM
Online
MMM
Age: 68
5 Posts
Posted Sep 07, 2015 at 3:56 PM
Guess I don't understand.  I have players that haven't replied after I sent them an invite.  I was thinking that is who that email would go to.  I will see if it works when I send to everyone in a couple of days.
 Fred Williams
Online
The Commish
Age: 62
850 Posts
Posted Sep 07, 2015 at 8:35 PM
Quote MMM wrote:
View Original Post
Guess I don't understand.  I have players that haven't replied after I sent them an invite.  I was thinking that is who that email would go to.  I will see if it works when I send to everyone in a couple of days.

That's a good point. The Invite Pending status only applies when inviting previous members. When you send an invite to NEW members, invite pending doesn't get set, in fact it can't because there isn't a registered user to tie it to. I'll update the page to try to make this at little more clear, if possible. :)

Fred 



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"