Clone pick

The syatem is asking for a pick from my clone account (Collin Waldron) even though that account is eliminated...

Grogan's Heroes wrote:

The syatem is asking for a pick from my clone account (Collin Waldron) even though that account is eliminated...

The log for that player shows that the manager changed his status from Out-of-Lives to Active on Wednesday AM. 

Fred

"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

Thank you.   I changed the status to Out of Lives (I had not changed it) and noticed that none of the players were listed as Out of Lives and in fact others who were eliminated werenlisted as Active.  Is there an easy way to check this aside from manually giing through the list to see who has been eliminated and manually changung those people's status?  Can everyone's status be reset to what ut was on Tuesday - I'll assume since Collin's status changed on Wednesday, that everyone's did also since I did not manually change it.

Thank you,

Ray 

Thank you.   I changed the status to Out of Lives (I had not changed it) and noticed that none of the players were listed as Out of Lives and in fact others who were eliminated werenlisted as Active.  Is there an easy way to check this aside from manually giing through the list to see who has been eliminated and manually changung those people's status?  Can everyone's status be reset to what ut was on Tuesday - I'll assume since Collin's status changed on Wednesday, that everyone's did also since I did not manually change it.

Thank you,

Ray 

Grogan's Heroes wrote:

Thank you.   I changed the status to Out of Lives (I had not changed it) and noticed that none of the players were listed as Out of Lives and in fact others who were eliminated werenlisted as Active.  Is there an easy way to check this aside from manually giing through the list to see who has been eliminated and manually changung those people's status?  Can everyone's status be reset to what ut was on Tuesday - I'll assume since Collin's status changed on Wednesday, that everyone's did also since I did not manually change it.

Thank you,

Ray 

Hi Ray... Resetting player's status shouldn't be necessary, but only on a case-by-case basis. I do beleive you that Collin's status wasn't changed by you in the player control section. It looks like there were two players that were set to Active from Out-of-Lives. I spent some time looking in to this and right now there isn't enough for me to go on. Those statuses would have been cleaned up in the end-of-week processing, but it still doesn't explain how this happened to two of your players. I'll be on the lookout in case anyone else sees something like this. I've also added additional logging on my end so that IN know who the logged-in player was when a player status changes. Finally, another remote possiblity is that someone logged in to your account and made that change, but that doesn't seem likely. That bein said, if you do have a weak password you might want to change it.

Fred

"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

Hi again,

Now it seems that the website is marking players as Out of Lives when they only have 1 strike....is there an issue with the site?

Thanks

Grogan's Heroes wrote:

Hi again,

Now it seems that the website is marking players as Out of Lives when they only have 1 strike....is there an issue with the site?

Thanks

I don't see an issue. Also just FYI the help desk takes top priority, you'll get quicker responses there.

Fred

"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"