Sports fans and playing games at the casino often go hand-in-hand. “Responsible Gaming” is a support program aimed at creating an optimal player experience based on the expert knowledge of specialists. 1win Casino adheres to the principles of responsible gaming and does everything to help players who have encountered problems. Officially, the program at https://1win.com/ aims to work with the following areas:
- Resolution of disputes between players and the casino;
- Legal advice in disputes with the casino;
- Working with players who have faced psychological difficulties;
- Assistance in choosing the casino with the best conditions for playing;
- Providing information on fighting addiction.
In this way, the Responsible Gaming program helps every customer who needs support in arbitrage situations or information about modern casinos. It is important to note that 1win also helps players who are experiencing psychological difficulties due to gaming. Previously, no other casino-related organization has provided such services. But due to control issues, players need the help of experts.
If a player wants to get help, he needs to contact the hotline or go to the website in order to get complete information about the services provided, timelines and other issues.
What does the complex of responsible casino gaming include?
Casino 1win has launched responsible gaming services on its own. But in addition, there is a separate organization with principles that differ from those followed by 1win Casino. The casino cares about its users and offers them to set their betting limits so that the process of playing does not become a problem.
This is how the casino fights ludomania by providing a self-exclusion service. Customers can set themselves a period of time to stop playing, starting from one week. Activation is done through the indication of a phone number and confirmation with an SMS code. During this time, players cannot make deposits, withdrawals, bets and other casino features. To completely disconnect from the game, players can uninstall casino apps and disable all notifications.
Key principles of responsible gaming from 1Win
To help players, 1Win recommends the following:
- Plan a budget. Always set a budget before starting a game and stick to it, regardless of wins or losses.
- Understanding the game. Remember that the game is random and wins and losses are part of the process.
- Don’t chase losses. Trying to win back losses can lead to more losses. Play with restraint.
- Take regular breaks. It’s important to periodically evaluate your gambling addiction to avoid getting too carried away.
- Get help. If you feel you are spending too much time or money on gaming, it is crucial to seek professional help.
1Win offers a variety of tools and resources to help players maintain a balanced approach to gaming. The company is strongly committed to the principles of responsible gaming.