Frequently Asked Questions

General

OfficePoolStop.com is a free platform to host and join football pools like Pick'em, Survivor, Confidence, Margin, and more for NFL, College Football, and March Madness. We can also host virtually any sport thanks to our Custom Pick'em, Bracket Maker, and Prop Bet formats

Yes! Almost all features are available for free. Plus Mode is a one-time $10.00 fee for the entire league — not per player. It includes more clones, a higher email send limit, and the ability to edit entries on the Player Accounts page. Premium Mode is also one league fee, based on the total number of players in your league. Premium includes even more clones, additional features, and removes all ads for everyone in the league.

NFL, NCAA Football, NCAA Basketball, and more. With our bracket generator and custom pick'em options, you can run a pool for just about any sport — including NBA, MLB, NHL, PGA, MMA, NASCAR, Premier League, and English Football League (EFL)

Yes. OfficePoolStop includes a Free Bracket Maker for creating custom tournament brackets with single elimination, double elimination, styling, and printable options.
League Managers

Welcome to OfficePoolStop! Our Quick Start Guide walks you through the essential steps for setting up and running your league, including reviewing your league settings, inviting players, managing your roster, and preparing for the season.

Start here: Watch the New Manager Quick Start Guide.

You can also visit the Help Center at any time to search for answers, tutorials, and instructions for specific league features.

Use the Player Status page to see which players are marked as Pending (after an invite), Active, Inactive, Removed, etc. You can also update their status directly from this page.

Tutorial: How to manage players.
To specifically remove a player: Remove a player tutorial.

Managers can assign a co-manager to help run their league. A co-manager can assist with league management tasks, making it easier to share responsibilities during the season.

Tutorial: How to add a co-manager.

Visit the Invites page in the Manager Control Panel, where you have several methods to use to invite players.

Tutorial: How to invite players.

Some email providers may block or filter league invitations before they reach the recipient. This is especially common with Yahoo, AOL, and Verizon email addresses.

Ask the player to:
  • Check their spam or junk folder.
  • Search their mailbox for OfficePoolStop.
  • If their email provider allows it, add the officepoolstop.com domain to their safe-sender or allow list.
Email delivery involves several systems. Once OfficePoolStop sends an email and hands it off for delivery, it must still pass through the recipient's email provider, spam filters, security systems, and mailbox rules before reaching the inbox. OfficePoolStop cannot control what happens after that handoff.

You can resend the invitation from the Invites page. However, resending may not help if the recipient’s email provider is blocking the message.

Recommended: Also send the player your league invitation link directly by text message, personal email, or another messaging service. OfficePoolStop cannot guarantee delivery to every email provider.

Yes, from the Player Accounts page. You can track fees, add online payment support, enter prizes, and export balances.

Yes, managers can export weekly or full-season data of most pool types.

Buybacks never add lives; they only redeem the player’s ability to continue after a loss by paying the fee. Since a loss always subtracts one life, a pool with only 1 life would eliminate a player immediately with nothing to redeem. Therefore, buyback Survivor pools must be set to 2 or more lives.
Players

Players can choose whether to display their Nickname (Screen Name) instead of their full name on the Standings and Stats pages.

Players:
Go to Settings → Privacy and select Use Nickname (Screen Name) instead of full name.

League Managers:
Managers can control how player names are displayed for their league under Manager → Settings → Page Display & Control:
  • Disable Player Nicknames — Always displays players' full names on the Standings and Stats pages.
  • Force Player Nicknames — Always displays players' Nicknames (Screen Names) on the Standings and Stats pages.
Important: The league manager's setting overrides an individual player's nickname preference. If neither manager option is enabled, each player's own Privacy setting determines whether their full name or Nickname is displayed.

Log in and go to your league’s pick sheet. Options vary by pool type (e.g. confidence points, tie-breakers, props).

Players can view other league members' picks from the Standings page by opening the Picks tab.

Other players' picks are hidden until the league deadline. However, picks for individual games become viewable once those games have started.

For Pick X pools, managers can choose to keep all player picks hidden until the deadline, including picks for games that have already started. This option is available under Page Display & Control in the league settings.

Tutorial: How to view player picks.

Players can use the World Cup standings page to track standings, view picks, and follow scoring as the tournament moves through each stage.

Tutorial: World Cup standings and picks tutorial.

Yes. One account can join or manage multiple leagues.

Clones let one user control multiple entries (e.g. for family members, or to make additional picks to improve their odds of winning). Visit your Clones page to create and join clones in your league.

Tutorial: How to use clones.

Go to Settings → My Clones. A clone can only be permanently deleted after it has been removed from all leagues.

If the clone is still in a league, remove it from that league first. Once the clone is no longer associated with any league, the delete/trash icon will become available.

Important: A clone that has historical picks or results cannot be permanently deleted because those records are needed to preserve past league standings and results.

If you do not see an available delete option, the clone is either still associated with a league or has historical league activity.

Rules vary by league. Some allow auto-picks; others may mark missed picks as losses. Check the Rules page or ask your manager.
Standings & Tie-breakers

Tie-breakers are used when two or more players have the same score or point total in the standings. The league's normal scoring rules determine the standings first; the selected tie-breaker criteria are then applied, in order, only when players are tied.

Where do managers set the tie-breakers?
League managers can configure both the weekly and overall/final standings tie-breakers under Manager → League Settings → Advanced. Weekly and overall standings use separate tie-breaker settings, so each can use different criteria and ordering.

Weekly Tie-Breakers
Weekly standings are ranked first by the player's points for that week. If players are tied, the league's Weekly Tie-Breaker setting determines how the tie is broken. Depending on the selected option, the criteria may include:
  • Tie-breaker game: The player whose tie-breaker prediction is closest to the actual result ranks higher.
  • Most Wins for Week: The player with the most correctly picked games that week ranks higher.
  • Strength of Victory: The player with the higher Strength of Victory ranks higher.
  • Season Winning %: The player with the higher overall season winning percentage ranks higher.
  • Chop Ties: Players who remain tied split any applicable winnings.
The criteria are applied in the order shown in the selected setting and stop as soon as the tie is broken.

Example: If the league uses “Tie-breaker game, then Most Wins for Week, then Week's Strength of Victory”, players are first ranked by their points for the week. Players tied in points are then compared by their tie-breaker game prediction. If they are still tied, Most Wins for Week is compared, followed by that week's Strength of Victory.

Overall & Final Standings Tie-Breakers
Overall and final season standings use a separate tie-breaker setting. Players are first ranked by their season point totals. If players are tied, the selected Overall & Final Standings Tie-Breaker criteria are applied. Available criteria can include:
  • Winning %: The player's overall percentage of correctly picked games.
  • Strength of Victory: The player's cumulative Strength of Victory for the season.
  • Aggregate Tie-breakers: The sum of the player's weekly tie-breaker errors. Since this measures how far the player's predictions were from the actual results, lower is better.
  • Key Games Won: The number of Key Games the player correctly picked during the season.
  • Chop Ties: Players who remain tied split any applicable winnings.
Because weekly and overall standings use different tie-breaker settings, players tied for a weekly result may appear in a different order in the overall season standings.

What if my league uses a different tie-breaker method?
OfficePoolStop provides several of the most commonly used tie-breaker combinations. Managers should select the available option that most closely matches their league's rules rather than expecting every possible ordering of tie-breakers to be available.

If a manager needs to handle a weekly tie differently, the Manager → League Controls → Edit Weekly Winners page can be used to manually override the site's automatically determined weekly winners. This allows a manager to apply a custom rule for an unusual situation without changing the league's normal automatic tie-breaker processing.

The Week tab and the overall Standings tab answer two different questions. The Week tab determines the order for that week's results using weekly scores and the league's weekly tie-breaker settings. The overall Standings tab ranks the entire season using season totals and the league's season/final tie-breaker settings. A player can therefore win a tie for one week but still rank below that same player in the season standings.

The Bye Week option automatically removes each player's worst eligible regular-season week from their season point total. Players do not choose their bye week. The Bye column in the season standings shows which week was removed for each player.

Pick'em pools
The eligible week in which the player earned the fewest points is removed from the player's season total. Only regular-season weeks are considered, even when postseason results are included in the standings.

In NCAA Pick'em, a week normally must contain at least 12 scheduled games to be eligible. This prevents unusually short weeks, such as conference championship week, from automatically becoming everyone's bye. If the league has no weeks meeting that minimum, the site falls back to considering all weeks.

Confidence pools
Because the number of games can vary from week to week, the site compares each week's score as a percentage of the maximum confidence points available that week. The week with the lowest percentage is selected, and the actual points earned during that week are subtracted from the player's season total.

Example: Earning 60 of 100 available points (60%) is considered worse than earning 50 of 70 available points (about 71%). Therefore, the 60-point week would be used as the bye, and 60 points would be removed from the season total.

The adjustment affects only total points. Other statistics, such as wins, losses, and winning percentage, remain unchanged. The option applies only to regular-season pools; postseason weeks are not considered when determining the bye.

Premium Pick'em and Confidence leagues can divide the season into custom Standings Segments, such as First Half, Second Half, monthly standings, or a Second Chance competition. Segments create alternate standings for selected week ranges without changing the league's normal full-season standings, picks, schedule, or scoring settings.

Managers configure Standings Segments under League Settings → Advanced Settings. You can create up to 25 segments per season, and segment week ranges may overlap.

Step-by-step instructions: How to Divide Your Season Into Sections.

Strength of Victory (SOV) is based on the margin of victory for the games you pick. For each winning pick, the winning margin is added to your SOV; for each losing pick, the margin is subtracted. For example, if one pick wins by 10 points and another loses by 3, those games contribute +10 and -3, for a net SOV of +7. Higher SOV is better.

Weekly SOV uses only that week's games, while season SOV accumulates across the season. It provides an NFL-style secondary tie-breaker that rewards stronger winning picks and penalizes losing picks by their margin.

Pick'em leagues can use several optional bonus-point rules. Only the options enabled by the league manager apply. Bonus points are added to the player's normal Pick'em score and, when applicable, are also broken out in the weekly standings.

Key Game Bonus
  • A correctly picked Key Game earns the league's configured Key Game bonus value.
  • If Key Game Bonus Wager is enabled, the player's selected Key Game weight becomes the bonus value. In this mode, the normal game value is not also awarded for that Key Game pick.
  • If the league is configured to subtract the Key Game bonus on a loss, the same bonus amount is deducted when the Key Game is incorrect.
  • An Over/Under marked as a Key Game follows the same Key Game bonus rules.
Underdog Bonus
  • The selected team must be an underdog and must win the game outright. Merely covering the spread does not earn the underdog bonus.
  • Strength of Victory: The bonus equals the underdog's straight-up margin of victory.
  • Strength of Victory + Spread: The bonus equals the straight-up margin of victory plus the absolute value of the spread used by the bonus calculation.
  • The underdog bonus is capped per pick by the league's Bonus Points Maximum. If no custom maximum is set, the site's default maximum is used.
  • If the league is configured to subtract the underdog bonus on a loss, the same calculated amount is deducted when the selected underdog loses outright.
Example: If a 7-point underdog wins by 10 points, the Strength of Victory bonus is 10 points. With Strength of Victory + Spread, the bonus is 17 points, subject to the league's maximum. Bonus values are whole points, so a fractional spread contributes only its whole-number portion to this calculation.

Tie-Breaker Bonus
  • Exact Tie-Breaker: If the player's tie-breaker prediction is exact, the configured Exact Tie-Breaker bonus is awarded.
  • Winning Team: The configured Winning Team bonus is awarded when the tie-breaker prediction is exact and the player's normal team pick for that same tie-breaker game is also graded as a win under the league's normal rules.
  • If both tie-breaker bonus options are enabled and both conditions are met, the two bonuses are added together.
Over/Under Bonus
  • A correct Over/Under pick earns the Over/Under point value assigned to that game. This is scored independently of the player's team pick.
  • If the Over/Under selection is also marked as a Key Game, it can additionally earn the Key Game bonus.
  • If the league uses the subtract-on-loss option, the Over/Under point value is deducted for an incorrect Over/Under pick, except where Key Game Bonus Wager mode replaces the normal game value.
The weekly standings can show separate columns for Key Game, Over/Under, Underdog, and Tie-Breaker bonuses. The season Bonus total combines the applicable bonus points across the season.

Survivor: Survivor standings are primarily determined by survival status, lives remaining, and losses rather than the weekly tie-breaker system used by Pick'em-style pools. In a two-bracket Survivor pool, if every remaining player in the first-place bracket loses in the same week, cumulative Strength of Victory is used to determine the first-place winner. Last Man Standing and second-place-bracket settings can also affect how and when winners are determined.

Bracket pools: Players are ranked first by total bracket points. If players have the same point total, the league's configured bracket tie-breaker order is applied. The available criteria are the player's error on the final-game total-score prediction (lower is better), Strength of Victory (higher is better), and Most Wins (higher is better).
Picks & Deadlines

AutoPick is a safety net for players who miss a required pick. It only applies when AutoPick is enabled for the league, and it does not replace a valid manual pick that the player already submitted.

Who chooses the AutoPick method?
  • The league manager controls whether AutoPick is enabled and selects the league's default AutoPick method.
  • If the manager enables player-controlled AutoPick, each participant can choose their own AutoPick method. Otherwise, the same league-selected method applies to everyone.
  • If Random is selected, AutoPick randomly selects from across the eligible games and teams. Each AutoPick is generated independently, and players relying on Random are not intentionally assigned the same picks.
What happens if I miss an early game?
  • In a standard Pick'em pool, AutoPick can fill a missing pick for a game that has already started even when the league's main deadline has not yet arrived.
  • For example, if the deadline is Sunday and a player misses the Thursday game, AutoPick can fill the missed Thursday selection while the player may still manually pick the remaining games that have not started.
  • Once a game starts, that game is locked. AutoPick does not replace a valid manual pick already made for that game.
  • Pick X pools are handled differently: AutoPick waits until the league deadline. If a player is still missing picks, AutoPick starts with the latest games on the schedule and works backward until the required number of picks is filled, skipping games the player already picked. The selected AutoPick method determines which team is chosen from those games.
How does the AutoPick limit work?
  • The manager can limit how many weeks a player may use AutoPick during the season. The limit is not based on the number of individual games AutoPicked.
  • If AutoPick is used for only one missed game in a week, such as a Thursday game, that counts as one AutoPick week.
  • If AutoPick later fills another missing pick during that same week, it does not consume another AutoPick week.
  • Once the player has reached the league's AutoPick limit, AutoPick will not begin in another week. Any future missing picks are left unfilled and are handled according to that pool's normal no-pick rules.
Can I tell which picks were AutoPicked?
Yes. Auto-generated selections are recorded by OfficePoolStop as AutoPicks so they can be distinguished from normal player-submitted picks where AutoPick status is displayed.

Survivor pools
Survivor AutoPick honors the league's Survivor restrictions, including how many times a team may be selected and, when enabled, how many times a player may pick against the same opponent.

If the first Survivor AutoPick choice is not legal:
  • Last Home Team: If the home team in the last game is unavailable under the Survivor rules, AutoPick works backward through the schedule, trying the home team from each previous game.
  • Biggest Favorite / Underdog: If the first choice is unavailable, AutoPick moves to the next-biggest favorite or underdog based on the point spread.
  • Lowest Favorite: It moves to the next-smallest favorite.
  • If no team matching the selected strategy is legal, AutoPick makes a final attempt to select another legal team from the remaining games.
Example: What if "Last Home Team" selects a team I already used?
If your league allows each team to be used only once and the home team in the last game has already been used, AutoPick will not knowingly reuse that team. It works backward through the schedule, trying the home team from each previous game until it finds one that is legal under the league's Survivor rules.

For Biggest Favorite, Lowest Favorite, and Biggest Underdog, AutoPick similarly stays with the selected strategy while searching for the next legal choice. It does not simply switch to the other team in the same game.

If no team matching the selected strategy is legal, AutoPick makes a final attempt to choose another legal team from the remaining eligible games. If no legal team exists at all under the league's Survivor rules, no AutoPick can be made.

On weeks that require two Survivor picks, AutoPick also attempts to fill the second missing pick with a different legal team. Both AutoPicks are part of the same AutoPick week and consume only one AutoPick week from the player's limit. A player who was already completely out of lives before the week began will not receive a Survivor AutoPick.

For football pools that pick against the spread, OfficePoolStop maintains a current point spread throughout the week. The exact line used to score a pick depends on the league's line setting.

Variable / Current Line
  • The current line is refreshed periodically throughout the week as updated line data becomes available.
  • To avoid insignificant line fluctuations, the stored current line is updated only when the spread changes by at least 1 full point from the previously stored line.
  • When a player makes a pick, the line available at that time is stored with that pick. This means players who pick at different times can occasionally have different lines for the same game.
Fixed Opening Line
  • For both NFL and NCAA football, the opening spread and opening over/under become eligible to be captured beginning Tuesday at 4:00 AM Mountain Time for that football week.
  • If a usable line is available at that time, the first line picked up by the site's scheduled update becomes the opening value. If the line is still unavailable, OfficePoolStop waits and captures the first usable line that becomes available after Tuesday at 4:00 AM MT.
  • Current lines may appear or continue updating before the opening-line capture time, including next-week NCAA lines used by Hybrid pools. Those early current lines do not become the fixed opening line.
  • Once an opening line or opening over/under has been captured for a game, later line updates do not automatically replace it.
  • Managers can update the fixed line if needed: From the Set Schedule page, managers can copy the current line to the opening (fixed) line for their pool.
Closing Line
  • If the manager selects the Closing Line option, picks are graded using the final current line available at or near kickoff rather than the line that was available when each player made the pick.
  • The current schedule line is refreshed before kickoff and then remains fixed once the game starts, making it the closing line used for scoring.
Where do the lines come from?
  • OfficePoolStop obtains both NCAA and NFL point spreads and over/under totals from ESPN.
  • If ESPN has not posted a line for a game, OfficePoolStop will show OFF. This is especially common for games in the following week, since lines may not be available that far in advance.
  • You can check ESPN's College Football Schedule or NFL Schedule. Once ESPN makes a usable line available, OfficePoolStop will pick it up during a subsequent refresh.
What if a line is unavailable?
If the preferred line is unavailable, the site uses the available fallback where applicable (for example, current line if an opening line is unavailable, or opening line if a current/closing line is unavailable). If no usable spread ever becomes available by the time the game is scored, the game is scored straight up using a 0-point spread.

A push occurs when the final score plus the point spread results in an exact tie.

By default, OfficePoolStop records a push as a Tie. A tie counts as half a win when calculating winning percentage.

Example: If a team is a 3-point underdog and loses by exactly 3 points, the against-the-spread result is a push and is recorded as a Tie.

If the league manager enables Count Tie as Loss, however, a push is recorded as a Loss instead.

The deadline set by your manager is a HARD deadline. Once this deadline hits, you cannot make or change picks for that week.
  • Each game has its own cutoff — you can't pick a game once it starts, even if the league deadline is later.
  • Example: If a Thursday night game kicks off at 7:15 PM, you must pick it by then. After kickoff, it is locked and grayed out on the pick sheet.
  • If you previously picked a game that has now started, that pick is locked in and cannot be changed.
  • Even if the game hasn’t started, you might be blocked from picking it if the manager sets a timer that begins when you first submit picks and eventually expires.
What happens when the league deadline hits?
  • All remaining games are locked out — even if they haven’t started yet.
  • All picks are now visible to everyone on the Standings page.
  • This is true for all pool types: Pick'em, Survivor, Confidence, Bookie, etc.
Special Case: Early Games
For games played early (like 9:30 AM London games), players must submit those picks before kickoff. You do not need to adjust your main league deadline. Those early games will simply gray out once they start. Can players see each other's picks?
  • Before the league deadline: Only picks for games that have started are visible.
  • After the league deadline: All picks are visible to everyone.
Can managers override picks?
  • Yes. Managers can submit or change picks via the Manager → Submit Picks screen — this action is logged and visible on the Settings → League Settings page.

How buybacks work depends on whether your league also uses a Second Place Bracket.

Buybacks without a Second Place Bracket
  • A loss always subtracts one life.
  • If the player still has at least one life remaining and the buyback period is still open, the player is placed in Pending Buyback status.
  • To continue in the pool, the player must pay the buyback fee and the league manager must approve the buyback.
  • If the player does not buy back, the manager should mark the player Out of Lives.
  • A buyback does not restore the lost life — it only allows the player to continue with the lives they have remaining.
Example: Start with 5 lives → lose once → 4 lives remain. If the player buys back, they continue with 4 lives.

If the Second Place Bracket is enabled
  • A loss still subtracts one life.
  • The player is not placed into Pending Buyback after the loss.
  • Instead, the player remains active and moves into the Second Place Bracket as long as they still have a life remaining.
  • The Second Place Bracket then continues independently until a second-place winner is determined.
  • When a player reaches 0 lives, they are Out of Lives and eliminated.
In other words, the normal Pending Buyback workflow is not used for losses when the Second Place Bracket is enabled.

Managers: For leagues using the normal buyback system, use Manage Buybacks in the Manager Control Console to manage Pending Buybacks. From this page you can approve a buyback, mark a player Out of Lives, return a player to Active status, and manage buyback information.

Important: A player who reaches 0 lives cannot buy back. Also, once the league's configured buyback period has ended, a loss will no longer create a Pending Buyback. Because a player must have a life remaining to use the normal buyback system, Survivor pools using buybacks must be configured with at least 2 lives.

The Second Place Bracket creates a separate competition for players who have suffered a loss but still have a life remaining.

In a typical 2-life Survivor pool:
  • Players begin in the First Place Bracket with 2 lives.
  • After their first loss, they lose one life and have 1 life remaining.
  • If they do not buy back into the First Place Bracket, they continue competing in the Second Place Bracket.
  • A player who loses again reaches 0 lives and is eliminated.
What if the league also allows buybacks?
A player who loses while still eligible for a buyback may choose to buy back into the First Place Bracket instead of continuing in the Second Place Bracket.
  • The buyback does not restore the lost life.
  • The player remains at 1 life, but continues competing for first place.
  • If that player loses again, they reach 0 lives and are eliminated. They do not then receive another life or another opportunity to move into the Second Place Bracket.
Example: A player starts with 2 lives and loses. They now have 1 life. They can either continue with that life in the Second Place Bracket, or, if buybacks are still available, buy back into the First Place Bracket while remaining at 1 life.

Managers: When your league uses both Buybacks and a Second Place Bracket, use Manage Buybacks in the Manager Control Console to control which eligible players buy back into the First Place Bracket. Players who do not buy back continue in the Second Place Bracket according to your league rules.

Each league has a default time zone set by the league manager under League Settings → Basic Settings. This time zone is used for league settings such as pick deadlines and manager schedule displays.

Players can also set their own preferred time zone in their account settings. When available, OfficePoolStop displays game times and deadlines in the player's preferred time zone. If a player has not selected one, the league's default time zone is used.

Managers: The Time Zone setting next to the weekly pick deadline also sets the default time zone for the league.
Site Features

Yes. OfficePoolStop is fully mobile responsive.

Yes. Upload a logo and theme colors for $18.50. Discounts available for renewals or multiple leagues.

OfficePoolStop automatically sends pick reminder emails to eligible players who still have picks due.

Automatic reminders
  • For NFL and NCAA football pools, reminders begin approximately 14 hours before the first scheduled game of the week.
  • For other pool types, reminders begin approximately 16 hours before the league's final pick deadline.
  • Only players who still have required picks missing are reminded.
  • Automatic reminders are sent at most once per league per week.
  • Players who have disabled email reminders will not receive them.
Remember that an individual game's pick may lock when that game starts, even if the league's final pick deadline is later.

Manager reminders
League managers can also go to Manager → Pick Status and use Send Reminders to manually email players who have not yet made their picks. The Pick Status page shows who is complete, who has partial picks, and who has not picked, making it easy to see who still needs attention.

Managers can disable league reminder emails in the league settings. Email reminders are also subject to the league's monthly email sending limit.
Account & Email

Players:
First, use the Forgot Password link on the login page to reset your password. If you don't receive the reset email, check your spam or junk folder.

If you still cannot access your account, submit a support ticket and we can help.

League Managers:
Managers can also help players with login problems. Go to Manager → Edit Player, select the player, and you can update their password, email address, and other account information as needed.

Yes. Go to Privacy Settings to change your email delivery preferences.

If you did not receive a pick reminder, pick confirmation, or other expected email from OfficePoolStop, first check your spam or junk folder and search your mailbox for OfficePoolStop or transactions@officepoolstop.com.

Add transactions@officepoolstop.com to your contacts or safe-sender list. If your email provider allows it, you can also whitelist the officepoolstop.com domain.

Email delivery involves several systems. Once OfficePoolStop sends an email and hands it off for delivery, it must still pass through the recipient's email provider, spam filters, security systems, and mailbox rules before reaching the inbox. OfficePoolStop cannot control what happens after that handoff.

Yahoo, AOL, and Verizon users: These providers are known to sometimes block or delay OfficePoolStop email at the mail-server level. In some cases, the message may never appear in either the inbox or spam folder.

If you are missing a pick reminder, also keep in mind:
  • Reminders are only sent to eligible players who still have required picks missing.
  • You may have disabled email reminders in your Privacy Settings.
  • Your league manager may have disabled reminder emails for the league.
  • Automatic reminders are not sent repeatedly throughout the week.
If you are missing a pick confirmation email, check your pick sheet. If your picks are displayed there, they have been saved. The confirmation email is only a notification and is not required for your picks to be recorded.

If you continue having email delivery problems, especially with Yahoo, AOL, or Verizon, consider using a different email address with your OfficePoolStop account.
Payments & Premium

Premium pricing is per league (pool), not per player or per account. If you manage multiple pools, each pool has its own Premium fee based on the number of players in that pool.

Premium is a one-time fee for the season — it is not a monthly subscription. For example, if you run a 400-player Survivor pool, a 200-player Pick'em pool, and a 150-player Pick'em pool, each of those three pools would be priced separately based on its own player count.

When upgrading, enter your estimated number of players. Feel free to underestimate initially; we reconcile the final player count after Week 1 of the season.

Plus Mode works a little differently: it is a one-time $10.00 fee per league, regardless of the number of players.

Premium Mode is purchased once for the entire league, with the fee based on the league's total player count. Premium Mode removes ads for players while they are logged in and accessing the Premium league, and includes additional features such as more clones and the ability to make future picks.

Premium removes ads for players while they are logged in and accessing your Premium league. Players may still see ads on OfficePoolStop before they log in or while visiting other public areas of the site.

If you want to give your players a clean, ad-free access point, use your league's logged-out MyPool page. That page is ad-free and takes players directly to your league. You can find the MyPool URL on the Manager → Invites page or the Branding page.

We recommend using that MyPool link in emails, bookmarks, or other communications you send to your players.

The Premium fee you pay to OfficePoolStop is separate from any player fee or league dues that you collect from your players.

To change or remove the amount your players are shown as owing, go to Manager → League Settings → Fees & Prizes and set the player fee to the amount you want, including $0.

If you simply don't want the fee message displayed on your players' Home page, you can hide it under Manager → League Settings → Page Display & Control.

Branding is 18.50 per league. Discounts apply for renewals and multiple leagues.